KONYROVA, Akbota. Conflict-Generating Formulations in Governmental Correspondence: a Psycholinguistic Perspective with Evidence from Kazakhstan. International Journal of Civil Service Reform and Practice, [S. l.], v. 14, n. 1, p. 68–73, 2026. DOI: 10.56289/ijcsrp.225. Disponível em: https://www.astanahubjournal.org/index.php/ijcsrp/article/view/225. Acesso em: 22 apr. 2026.