The Application of Performance Evaluation Results For China's Service-oriented Government: The Present Situation, Problems and Solutions

Abstract

Experience drawn from foreign countries and domestic trials have shown that whether performance evaluation of the government can be sustained and achieve results depends mainly on the application of evaluation results. At present, the application of performance evaluation results in the Chinese Administration does not live up to the requirements of building a service-oriented government. Measures should be taken to promote their effective use, namely, create incentives for establishing quality public services by offering awards, improve administrative accountability systems for public services, make available to the public performance evaluation results of the Administration and report how these results are applied. Furthermore, improve the application of performance results in the Administration by such measures as linking them to budget appropriations.