Dear Reader,
We are pleased to present the 27th Issue of the International Journal of Civil Service Reform and Practice. This issue contains a variety of articles that approach public administration, civil service development, public service delivery and interaction between government and the public from several perspectives based on several different scientific disciplines highlighting technology's influence on public administration and its functions and processes.
Contributors, this time are primarily from Central Asia academic and government institutions providing insights based on their experience with new trends in public administration and its responses to those trends and changes taking place around the world. We hope you enjoy the Issue!The Editorial Team
Published: 2026-03-31
Articles
The Civil Service as a Driver of Kazakhstan’s Growth
1-22
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Transformation of the Public Service Educational Environment through the Integration of Facilitation Technologies into the Competency-Based Learning Model
23-30
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The Role of University Rankings in Educational Quality Assessment and Human Capital Formation
31-38
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Increasing the Reliability and Availability of Official Information During Emergencies
39-45
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Dialogue with the Public as a Key Tool for Improving the Effectiveness of Local Governance
46-55
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Artificial Intelligence as a Tool for Strengthening the Service-Oriented Model of Public Administration in the Republic of Kazakhstan
56-67
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Conflict-Generating Formulations in Governmental Correspondence: a Psycholinguistic Perspective with Evidence from Kazakhstan
68-73
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BigTech and Not So Big Countries – Evaluating Efforts of Medium-Sized Coun-tries to Regulate the Information Field and to Control Global Bigtech Companies: the Case of Kazakhstan
74-85
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Social-Psychological Guidance in Unexpected Public Crisis Events
86-94
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